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Services - Step2In
Services

Expert in finding solutions for unforeseen events and answers to several requests, Step2IN is the unconditional partner in the everyday life of students who choose to study in the Portuguese territory. Step2IN ensures a close, customised assistance 24/7.
In order to solve a range of academic, institutional, domestic and social issues, Step2IN provides a set of combined services. More than finding solutions, Step2IN extends a helping hand to guide those who arrive in Portugal.



Consultoria prévia


Preliminary consulting
Representação em território nacional


Representation in national territory
Acesso aos serviços institucionais


Access to institutional services


Recepção


Welcome services
Acomodação


Accommodation
Aquisição de serviços e instalações


Hiring of services and installations


Assistência médica


Medical assistance
Gestão académica


Academic management
Integração sociocultural


Social and cultural integration
Viagens


Travelling
Consultoria prévia
Preliminary consulting

If you have already decided that the best option is to study in Portugal, it is not enough to schedule the trip, pack your bags and go. Before, you should seek advice with Step2IN in order to understand what is the Higher Education institution that fits your profile the best, the training offer provided by the institutions, the level of recognition of qualifications obtained abroad, the documents you must bring from your home country, etc. You can clarify your doubts and obtain information on all bureaucratic and practical issues with the team of Step2IN.
Representação em território nacional
Representation in national territory

Like other countries, Portugal has specific requirements and demands to regulate the entry and stay of college students. Step2IN will provide all the assistance necessary for this process, so that you don’t waste time or energy in the reception desks of consular offices. Aside from requesting the visa and the temporary residence permit for Higher Education studies, Step2IN will provide you all the information regarding the Status of International Students from the Decree-Law 36/2014 of March 10th.
Acesso aos serviços institucionais
Access to institutional services

Bureaucratic procedures are always associated with exasperating with waiting times, filling forms in a strange language, gathering different documents, having doubts related to laws and reservations regarding documents you are asked to sign. In order to get rid of these setbacks and ensure that all the problems are solved in a timely manner, you can trust the work of Step2IN, that will register you with Social Security and the Portuguese Tax System, open a bank account for you, etc.
Recepção
Welcome services

Step2IN knows how important it is to see a friendly face when you arrive a strange airport. We are aware of how irreversible are the first impressions of a country, and we are familiar with being adrift despite all the maps, guides and apps available. So, when you land in Portugal, you can count on the team of Step2IN, who will help you with luggage claiming, money exchange, transportation to your accommodation, recommendations and tips.
Acomodação
Accommodation

Searching for a home is always a hassle for students and their families. Internet searches are always useful, but not always reliable, especially when you don’t know the location, you are not aware of the distance to school or you are unfamiliar with potential problems in the area (noise, insecurity, pollution, etc.). At Step2IN, you will have an infallible response and all the support you need to choose and visit the property with all the facilities you need, in order to negotiate the best leasing options, to buy furniture or even to repair equipment.
Aquisição de serviços e instalações
Hiring of services and installations

Lease agreements do not always include the installation of services that are essential to the complete usufruct of the property. In the face of that need, Step2IN will show you the best packages, rates and binding periods so you can choose the services to hire. Afterwards, Step2IN will make requests to ensure the provision (or termination) of utilities like water, energy, television and Internet. We will also contact the pertaining companies in case of malfunction or service failure.
Assistência médica
Medical assistance

We want students to have the best medical care. Therefore, we have established trusted partnerships to provide the best solutions with appealing prices. With a health insurance policy, students can pick the doctor and the hospital or clinic where they wish to be treated. Additionally, they can count on telephone assistance 24/7 and greater speed in scheduling appointments, vaccine shots or medical examinations. In case of emergency episodes, we can take them to the nearest hospital.
Gestão académica
Academic management

It is true that the application process can be made online and the delivery of documents can also be made that way or by physical mail. However, there are processes that must be dealt with personally or by third-parties with a power of attorney from the student. With the help of Step2IN, you can travel with no worries and enjoy your holidays knowing that your report, thesis or any other document will delivered in the deadline. If you need so, we can provide the translation and/or proofreading of your academic assignments.
Integração sociocultural
Social and cultural integration

In addition to providing information on programmes, training and offices dedicated to students like you in the institution you attend, Step2IN will provide you with opportunities to interact with the local community, allowing you to make intercultural bonds. Step2IN will invite you to participate in events and initiatives related to the culture, tradition and the history of the country. At the same time, we will schedule tourist circuits (including visits to viewpoints, monuments, museums, castles, palaces, churches, gardens and other landmarks) and recreational programmes that allow you to know the best of Portugal.
Viagens
Travelling

In addition to planning the stay in Portugal, Step2IN wants the trips (both outward and return) to be a positive experience. Therefore, we will contact several travel agencies in order to obtain the most competitive prices and the routes that fit the type of trip the best. After the students approval, we will schedule the trip and buy the corresponding tickets. When they arrive in Portugal, they will be welcomed by Step2IN, who will arrange for transportation between the airport and the city of destination.
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